Ms. Volz has worked in the workers’ compensation arena since 1991, primarily for self-insured entities, insurance companies, lien claimants and law firms, adjusting claims in seventeen states, including administering longshore and harbor workers’ claims. She holds her Insurance Education Association certification as a workers’ compensation claims administrator.
Ms. Volz became a paralegal and then a hearing representative starting in 2000. Ms. Volz has conducted many training sessions in workers’ compensation law at insurance companies and third party administrators.
Ms. Volz was herself an injured worker, which drives her passion to advocate on behalf of injured workers.