Ms. Volz is a Hearing Representative with over 29 years of experience in the California workers' compensation industry. She has worked for self-insured entities, insurance companies, lien claimants, and law firms, adjusting claims in seventeen states, including administering longshore and harbor workers' claims. She has conducted many training sessions in workers' compensation law at insurance companies and third-party administrators.
Ms. Volz holds her WCCA (Workers' Compensation Claims Administration) Certification and has participated in many legal clinics, including her continued participation with the Asian Pacific Bar Association Legal Clinic.
Herself, an injured worker, Ms. Volz, is driven by her passion for advocating on behalf of injured workers and ensuring they receive the best outcome.
Ms. Volz is the proud mother of two children and has two rescue dogs.
In her free time, Ms. Volz enjoys reading, baking, cooking, live concerts, and hosting movie nights.